" I am writing on behalf of BC Housing to express appreciation for
the successful completion of the Boiler Upgrade Project at Stamps
Place. We recognize the efforts of your firm as the prime mechanical
contractor on the project, for the professional approach utilized. All
parties were kept apprised of the on-going developments in a thorough
manner and administrative requirements were handled in an expeditious
way. The project was completed on time, within the alotted budget, and we received many positive compliments from BC Housing staff"
Jean M. Levesque, Maintenance Technician
Vancouver Coastal Regional Office.
“I want to compliment you again on the professionalism and courstesy of your technicians from Custom Air Conditioning. They were exemplary. The new air conditioner and diffusers have made a very positive difference to the comfort level of both clients and staff at our Landell Suite 201 site, so thank you again for the excellent service.”
Mary Landell, Managing Director
Landell and Associates Consulting Ltd.
Quest University of Canada - Geo-thermal Heating and Cooling
(click on the image to visit the Quest website)
Our
"Sea to Sky" Division at Custom Air Conditioning completed a tune-up of
Geo-thermal heating and cooling installations at Quest University.
Completing the energy efficient heating and cooling systems, which will
ensure that a highly sustainable building environment is maintained.
Peter and Peter,
Just a short note to commend your group (especially Christine and Glenda) for helping our Langley store with an emergency fill on a milkshake machine yesterday. We are doing a Brand Audit from the States and they pulled a tech from another site to assist right away. I was in Toronto at the time, nice to see the support (and nice to write a positive e-mail)!
Bravo Service,
Red Robin Restaurants of Canada
Robert Pawley – Regional Operations Director
Husky Energy Spring Clean Up Program
Good morning,
As we all work in a world that we typically only hear about things that
have gone wrong or are in need of repairing, I would like to share some good
news for a change.
We meet monthly with our Retail Operations Department, and in this
morning's meetings, several of the District Manager's in the Pacific Region
commented that they were extremely impressed with the work that was being
performed by our contractors on the Spring Clean Up Program.
In one DM's words "Our sites have never looked better"
Congratulations to all of you and please pass this message on to your
field people as well.
Keep up the good work
Terry Keogh
National Facilities Manager
Engineering & Development
Dear Custom Air Conditioning,
Just to make you well aware, we as customers are very pleased with the outstanding service call made by your technician and we know that we will ask for his service by name. It is prompt and courteous service that makes us want to do business with your company again. Thanks for helping to make our life bearable in this hot summer.
Thank-you very much,
Warren Procknow
April 13, 2010
Just a short note to tell you how pleased we were with the service we received from your company.
I received a phone call the day before the job was to start that there was an emergency and the technician would not be available. I called to express my concerns because I had trades following and had taken the day off work and I needed someone to come do the job as scheduled. I was phoned back very shortly after and told, yes, the technician would be there as planned. I was very impressed that my concerns were validated and the job could continue.
Secondly I would like to commend the technician for his professionalism and courtesy, what a nice young man he is. He completed the job and went over many aspects of the equipment and gave us tips and other information that we can use to get the most effective use out of our new AC system.
I would highly recommend your company to anyone I know for the excellent service we received.
Thank you
Sharon & Dale
Hi everyone,
Your technician came by from Custom Air yesterday
afternoon and figured out what the problem was and fixed it. It is like
night and day in my suite. I had my first good night sleep last
night in a very long time - without earplugs!! I wanted to thank
your technician and your team so very much. You don't know how much I
appreciate this repair. In fact, I was speaking to my neighbor across
the way from me in unit 406 and she was saying the the fan was bothering her
too and was very happy that this was now fixed.
Hazel, thank you very much to you and
Council for approving this repair cost and may I say that Custom Air was very
professional and caring in getting this issue fixed for me.
Thank you again to you all.
Regards,
Jo-Ann